Customer Service Policy: No In-Store Shopping Available

We would like to clarify our current shopping options to ensure that your experience with us meets your expectations and that you receive the best possible service.

Please note: Our facility operates as a distribution warehouse and, for safety reasons, is not equipped to accommodate in-store shopping. The environment within the warehouse is designed for efficient distribution and is not safe for customer navigation.

Current Shopping Options Available:

  • Delivery Service: We offer a delivery service that brings our products right to your door. Please visit our website for more details on how to place an order and the delivery options available.

  • In-store Pickup for Online Orders: While we do not allow shopping directly at our warehouse, we provide an option for you to place orders online. Once your order is ready, you can pick it up at our designated pickup area within the warehouse premises.

Services Not Offered:

  • No In-Store Shopping: As mentioned, our premises function strictly as a distribution center.

  • No Same-Day Delivery: Please plan your purchases accordingly, as we are currently unable to offer same-day delivery services.

  • No Curbside Pickup: Due to logistical constraints, we are unable to provide curbside pickup at this time.

Our Commitment to You:

We understand that it can be disappointing when the available services do not align with your initial expectations. We sincerely apologize for any inconvenience this may cause and are committed to providing clear and accurate information regarding our service options.

Our business profile on Google and other platforms is regularly updated to reflect our current services to avoid any confusion. We value your feedback and are continually looking for ways to improve our customer experience.

If you have any questions or require further assistance, please do not hesitate to contact our customer service team. We are here to help and ensure that your experience with us is smooth and satisfactory.

Thank you for your understanding and for your continued support.

Best regards,

 

The Nail Superstore - Customer Service Team