Customer Service

Contact Us

Need to call us:
Phone: 1-847-260-4000
Business Hours: Monday to Friday
Hours: 9AM - 5:00PM US Central Time

  • General Question

    We are here to help. We would like to hear from you. Just drop us a line for whatever question you might have

  • Damaged Shipment

    We try every thing possible to ship your order without any damage. Unfortunately, accidents do happen. Please fill out the form

  • Return Authorization Request

    Before returning an item, it is very important that you request a Return Authorization Number. Please fill out the formProduct

  • Product Warranty Information

    Different manufacturers have diffirent warranty policies. To find out more about a specific product. Please fill out the formReturn

  • Return Order Status

    Want to know the status of a return? Fill out the form and we`ll get back to you within 24 hours

  • Billing Inquiry

    Your statement does not match with what you paid for your order. To Prevent fraud, please fill out the form

  • Item Not Received

    We want you to be happy when receiving your order but we are human. Mistakes can happen. Please fill out the form

  • Wholesale Inquiry

    Do you have a nail or beauty supply store? Interested to buy in bulk at wholesale price. Please fill out the form

  • Submit an Idea

    We would love to have your ideas for new enhancements and features you would like to see. Please submit your suggestions so we can make The Nail Superstore more effective for you

  • Price Adjustment Request

    If an item you have purchased is reduced in price within two weeks of your original order, we will adjust the sale price for you upon request.

  • Price Match Request

    We keep our best effort to make sure you get your products at the most competitive prices. In an unlikely event that you find our competitors offering the same product but at a lower cost, please let us.

  • Special Order Request

    Do not find what you are looking for? We can still get it for you. Just let us know what brand, product name, quantity you need.